Health and safety are our primary concern. We recommend you follow instructions by the CDC. Our Covid Protocol is as follows:
1.- Proof of a Negative Covid test 3 days prior to trip or Documentation of recovery via proof of a recent positive viral test and a letter from your healthcare provider or a public health official stating that you had Covid and are no longer contagious and are cleared to travel.
2.- You will be administered a Covid Rapid Test at our pick up location.
3.- Face masks, hand sanitizers and wipes will be provided.
4.- Social distancing will be adhered to.
5.- Covid Tested Hosts CDC Protocols followed.
6.- Exclusive Hotel Use: We seal the bubble. No other guests permitted on property during our stay.
We understand how difficult and crazy it has been. That’s why we have a flexible Covid Cancellation Policy:
1.- 21 Days prior to trip: Penalty free cancellation—Period. Just not feeling safe or ready to travel yet let us know 21 days before and we will provide you a 100% refund.
2.- 21-7 Days prior to trip: Test Positive for Covid free cancellation—Period. You shouldn’t be penalized missing the trip will be bad enough. Positive Test Result by a Laboratory required. If cancellation for a non-covid positive test credit towards a future Mallorca Trip is issued no refund will be issued.
3.- 7 Days Prior to trip: Test Positive for Covid Cancellation and future trip credit. Positive Test Result by a Laboratory required. If cancellation for a non-covid reason credit towards a future Mallorca Trip is issued no refund will be issued.